Thoughts: Why do this?

Presentation Observations

I recently sat through a number of online presentations, that were bad enough that I felt it was worth sharing observations. First, don’t panic. I’m going to try hard to write about presenting better, but I don’t want anyone to fear presentations. Public speaking in all its forms can be scary and difficult, and I…

Lazy Developers

I write software for a variety of reasons, to learn something, the challenge, wanting to create value, and just to pay the bills. And sometimes I write software because I’m frustrated with existing tools, or lack of tools. There was a product I used for many many years, paying for updates and getting some value…

Why do we hate customers so much?

I don’t know of any organization that tries to make money, that doesn’t need customers. And yet so many organizations work very hard to ensure they don’t actually interact with their customers. Well, either they are so inept they don’t realize their interaction is so poor, or they actively ensure they don’t communicate with customers.…

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